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Need Help Problem-solving? Start by creating a Working Group

B. Pagels-Minor
3 min readApr 7, 2021

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Photo by Christina @ wocintechchat.com on Unsplash

Are you tired of being a part of a group going in circles attempting to solve a problem at work? Chances are you’re missing out on a process known as a working group to solve the issue at hand efficiently.

So, what is a working group?

It’s a way to tackle cross-functional team challenges by using a defined set of people from various teams and disciplines and well-defined principles to execute specific deliverables for a limited period of time.

In addition to tackling cross-functional team challenges, working groups typically also improve a team’s operations and make the employees who participate more efficient and effective. From increasing motivation and efficiency to fostering better communication, many benefits stem from integrating a working group model into your problem-solving process.

However, as someone who has been involved with and led many working groups throughout my career, I can tell you firsthand that I’ve witnessed them work well and, on the flip side, not so well. And that’s why I’ve put together the four key components that can make your next working group a real success.

4 critical components of a successful working group:

  • Define members and points of contact (POCs) — a working group is only as…

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B. Pagels-Minor
B. Pagels-Minor

Written by B. Pagels-Minor

Product | Truthteller | 🏳️‍⚧️ | Investor | Ex @netflix @apple @sproutsocial | Advisor @lets_glo_now | B.O.D. @HowardBrownHC @ywcachicag @NUAlumni

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